The two get confused constantly. They report on completely different things — here's how to know which one your customers are actually asking for.
SOC 1 reports on controls that affect your customers' financial reporting — it exists for services like payroll, billing, and payments that touch numbers on someone else's financial statements. SOC 2 reports on controls for security and data protection — the Trust Services Criteria. If you're a SaaS or tech company and a prospect asks for "your SOC report," they almost always mean SOC 2. You only need SOC 1 if your service affects your customers' books.
| Dimension | SOC 1 | SOC 2 |
|---|---|---|
| What it reports on | Controls relevant to your customers' internal control over financial reporting (ICFR) | Controls relevant to security, availability, processing integrity, confidentiality, privacy |
| The short version | About money — could your service mis-state a customer's financials? | About data — do you protect the information customers trust you with? |
| Who typically needs it | Payroll processors, billing/payments platforms, loan servicers, claims processors, fund administrators | SaaS, cloud, MSPs, data processors — almost any tech vendor handling customer data |
| Who asks for it | Your customers' auditors and CFO/controller teams | Your customers' security, IT, and procurement teams (vendor risk review) |
| Standard / criteria | SSAE 18 (AT-C 320); control objectives you define around financial reporting | SSAE 18 (AT-C 205) mapped to the AICPA Trust Services Criteria |
| Who performs it | A licensed CPA firm | A licensed CPA firm |
| Type 1 vs Type 2 | Both exist — Type 1 point-in-time, Type 2 over a period (usually 3–12 months) | Both exist — Type 1 point-in-time, Type 2 over a period (usually 3–12 months) |
| Public or private? | Restricted-use report — shared under NDA with customers and their auditors | Restricted-use report — shared under NDA during vendor review |
| Most common for SaaS? | No — only if you touch customer financial reporting | Yes — the default ask for technology vendors |
Not sure which your buyers want? The fastest answer is to ask their security/procurement team directly — they will tell you, and it is almost always SOC 2. Text PJ for a gut-check on your exact situation.
The confusion is understandable — both are "SOC reports," both come from a CPA firm, both have Type 1 and Type 2 versions, both run under SSAE 18. But they answer opposite questions. SOC 1 answers: "Could this vendor's processing throw off the numbers on my financial statements?" SOC 2 answers: "Could this vendor leak, lose, or mishandle the data I'm trusting them with?" Pick based on which question your customers are actually asking.
For the overwhelming majority of software and technology companies, the answer is SOC 2. When a prospect's vendor-security questionnaire says "please provide your SOC report," they mean SOC 2 — they want assurance you protect their data. SOC 1 only enters the picture when your service is woven into your customers' financial reporting: you run their payroll, you process their payments, you service their loans, you administer their funds. If that's you, your customers' auditors will be the ones asking, and they'll say SOC 1 explicitly.
My operator take: don't build a SOC 1 because it sounds adjacent — build the report your revenue is actually waiting on. If you're a normal SaaS company, do SOC 2 and ignore SOC 1 until a financial-reporting customer specifically demands it. If you genuinely need both (common for payments and payroll platforms), you can run them with the same CPA firm in one fieldwork window and reuse a lot of the same control evidence. Before you spend a dollar, see SOC 2 vs ISO 27001 if you also sell internationally, and SOC 2 Type 1 vs Type 2 to pick the right flavor.
You store, process, or transmit your customers' data. Buyers want assurance you protect it. SOC 2 is the report their security team is asking for — this is the default.
Enterprise procurement keeps requesting "your SOC report" to clear the vendor risk gate. That's SOC 2 — get a Type 1 fast to unblock, then a Type 2 for the durable proof.
Payroll, billing, payments, loan servicing, claims, fund administration. Your customers' auditors need assurance your controls don't mis-state their financial statements — that's SOC 1.
If the request is coming from a CFO, controller, or external financial auditor — not the security team — they want SOC 1. They're testing your impact on their books.
You touch customer financials and hold sensitive data. Many such platforms carry both reports. Run them with one CPA firm in a shared window and reuse common control evidence.
Don't guess. Ask two or three prospects' security/procurement teams which report they require. They'll tell you in one email — and it's almost always SOC 2.
Text PJ — a real human, honest answer, no sales pitch. Tell me what your product does and who's asking, and I'll tell you straight whether it's SOC 1, SOC 2, or both — and roughly what each will cost.
Text PJ for the honest read · 858-461-8054