Text PJ
San Diego · Process Optimization · Verified 2026-05-09

Process optimization consulting · San Diego
operator-honest, no PowerPoints.

Workflow audit + redesign + actual SOPs + automations + dashboards — shipped in 2 to 8 weeks, not 6 months. $100/hr or fixed-scope $4-15K. No partner overhead, no associates, no decks. Built and operated by someone who's actually run operations. Direct line: 858-461-8054.

✅ Verified 2026-05-09 · Real prices · real deliverables · skip-us-if section included · Text 858-461-8054
⚡ TL;DR · operator-honest answer Most "process optimization" engagements ship a deck, not a working process. SideGuy ships the working process. You get a current-state map, a bottleneck analysis with $/hr cost, a redesigned workflow with named owners, SOP docs in your team's existing tool, built and tested automations (Zapier / Make / n8n), and a dashboard if it's relevant. Price: $100/hr or fixed-scope $4K (single workflow), $8K (3 workflows + 2 automations), $15K (department + dashboard). Timeline: 2-8 weeks depending on tier. No partner-overhead invoicing. No 80-slide decks. If you need a 200-person change-management program with a CHRO partnership, hire Deloitte — that's not us.

What we actually do

Every line below is a concrete artifact you'll receive. No "strategy" without shipped output.

Current-state workflow map

Drawn in Whimsical or Mermaid. Every step, owner, tool, hand-off, and decision point. Editable file you keep.

Bottleneck analysis · $/hr

Where time and money are leaking, quantified. Hours/week and dollars/quarter, not vague "inefficiencies."

Redesigned workflow + owners

New workflow with named accountable owner per step, SLA per hand-off, exception path documented.

SOP documents in your tool

Notion / Confluence / Google Docs — wherever your team already lives. Written for the operator running it, not the executive reading it.

Built + tested automations

Zapier / Make / n8n / Airtable Automations / native API integrations. Credentials transferred to you. Documented runbook for failures.

Operator dashboard (if relevant)

Airtable / Retool / Looker Studio / Google Sheets. Shows the metric the workflow exists to move.

Team rollout + change script

Manager-facing rollout plan: how to introduce, common objections, week-1/4/12 review schedule. Practical, not academic.

30-day post-launch check

One follow-up session 30 days after rollout to fix what isn't sticking. Free if engagement was fixed-scope.

What we don't do (skip us if)

Operator honesty: there are 5 situations where SideGuy is the wrong call. Naming them upfront so you don't waste a discovery call.

Skip SideGuy if any of these apply →

  • You need a 200-person change-management program with a CHRO partnership. That's Deloitte / Accenture / Bain work. They have the team and the methodology. We don't.
  • You need ISO 9001 certification, Six Sigma Black Belt deliverables, or Lean Manufacturing PhD-level rigor. Call a specialist consultancy — those certifications matter and we won't fake them.
  • You need a deck for your board to justify a $5M transformation budget. We don't make boardroom decks. We make working processes. Different tool, different consultant.
  • Your real problem is a people problem. Toxic manager, broken comp structure, missing leadership — process optimization won't fix it. Hire an exec coach, an HR consultant, or fire the wrong person. A new SOP won't help.
  • You want a "strategic roadmap" you'll never implement. We only take work where the goal is to ship operating changes within 8 weeks. If the goal is the document, not the change, we're not the right partner.

Real pricing · no quote-on-request

Posted prices because operator-honest means you should know the cost before the discovery call.

Hourly
$100/hr

For ongoing optimization work, one-off audits, or scope-uncertain engagements. Tracked in 15-min increments. Invoiced weekly.

Best when: you have a single open question, want a second opinion, or need a few hours of build help.

Tier 1 · Single Workflow
$4,000

Audit + redesign + 1 automation + SOP for a single workflow. ~2 weeks.

Best when: one team, one process, one obvious bottleneck.

Tier 2 · 3-Workflow Bundle
$8,000

Audit + redesign for 3 connected workflows + 2 shipped automations + SOP library. ~4 weeks.

Most common engagement. Best when: ops department needs a coordinated reset.

Tier 3 · Department
$15,000

Department-wide audit + SOP library + 3-5 automations + operator dashboard + manager rollout. ~6-8 weeks.

Best when: full department reset, COO-led initiative, multiple connected workflows.

Comparison to typical alternatives: Big-4 process consulting (Deloitte / McKinsey / PwC) starts at $40K-$150K for the same scope, mostly delivered as deliverables-without-implementation. Boutique San Diego ops consultancies typically run $25K-$60K. SideGuy is structurally cheaper because there's no partner overhead, no associates billing $400/hr, no travel + expenses, and no one ghostwriting a deck for someone else to present.

What actually happens after engagement

Week-by-week reality of a typical Tier 2 engagement (3 workflows, $8K, ~4 weeks). Other tiers compress or expand from this baseline.

Day 0
Kickoff text + 60-min call You text PJ a description of the 3 workflows. We schedule a 60-min call within 48 hours. You name the 1 person on your team who'll be the daily contact. Invoice for 50% sent same day.
Week 1
Current-state mapping + observation Read-only access to your tools (Slack channel, Notion, Airtable, Salesforce, etc.). 2-3 short interviews with people running the workflow. Current-state map drafted, shared for corrections.
Week 2
Bottleneck analysis + redesign drafted Bottleneck analysis with $/hr impact delivered. Redesigned workflow drafted with named owners. 30-min review call. You approve / push back / iterate.
Week 3
Build + automation + SOP write-up Automations built and tested in your accounts. SOPs written in your team's existing tool. Test-runs with the daily contact. Bugs fixed. Documentation finalized.
Week 4
Rollout + handoff Live rollout to the team. Manager rollout script delivered. Credentials and access transferred. Final invoice sent. 30-day check-in scheduled.
Day 60
Free 30-day check-in One free follow-up session to fix what isn't sticking. Adjustments to automations, SOP rewrites, escalation if a workflow is failing for a reason we missed.

Common questions

The 5 questions every prospect asks on the first call. Answered upfront so we can spend the call on your specific situation.

Q: How much does this actually cost?

$100/hr hourly or $4K / $8K / $15K fixed-scope. Tier breakdown above. For comparison: Big-4 starts at $40K, boutique consultancies $25-60K. SideGuy is structurally cheaper because there's no pyramid.

Q: What does an engagement actually deliver?

Workflow map + bottleneck analysis with $/hr cost + redesigned workflow with named owners + SOP docs in your tool + built and tested automations + dashboard if relevant + team rollout script + 30-day check-in. Concrete artifacts, not slides.

Q: Who should NOT hire SideGuy for this?

Skip us if you need a 200-person change-management program (Deloitte), ISO 9001 certification (specialist), a board deck (different consultant), or you actually have a people problem (exec coach / HR). We're for operating-change work shipped in 8 weeks or less.

Q: How is this different from McKinsey / Deloitte?

Operator vs analyst (PJ has actually run ops, not just analyzed them). Implementation vs recommendation (we ship the SOP / automation / dashboard, they hand you a binder). Cost structure (no partner overhead, no associates). Trade-off: we can't field a 12-person team for 6 months. If you need that, hire Deloitte.

Q: What kinds of workflows have you actually optimized?

E-commerce order-to-fulfillment, sales-handoff at SaaS companies, compliance evidence-collection, real-estate transaction coordinators, recruiting pipelines. SaaS, e-commerce, real estate, professional services, healthcare-adjacent (no PHI), fintech. Industry-agnostic; the bottleneck patterns rhyme.

Two ways to start

Text PJ a paragraph about the workflow that's eating your team's time. We'll reply within a few hours with a yes/no on fit and a recommended tier — no discovery-call gauntlet, no email funnel.

📲 Text PJ — describe the workflow 📞 Call 858-461-8054

Operator reads · the rest of the SideGuy stack

If you're evaluating SideGuy, these pages show how the operator-honest doctrine applies across other categories.

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