Make is the cheaper tool: its free plan includes 1,000 credits/mo and paid plans start at $12/mo for 10,000 credits (per Make pricing, Sept 2026), while Zapier's free plan includes 100 tasks/mo and paid plans start at $19.99/mo for 750 tasks, billed annually (per Zapier pricing, Sept 2026). Zapier is the easier tool: linear step-by-step Zaps and 10,000+ apps, so non-technical teams get a first automation live fastest. Pick Make for high volume, branching logic or AI/API calls; pick Zapier when simplicity and app coverage matter more than cost.
| Zapier | Make | |
|---|---|---|
| Pricing unit | Tasks — each successfully completed action (triggers & failed actions don't count) | Credits — each module action = 1 credit |
| Free plan | 100 tasks/mo · two-step Zaps only · no premium apps or webhooks | 1,000 credits/mo · 2 active scenarios · 15-min minimum interval · 5-min max run |
| Entry paid plan | Professional: $19.99/mo for 750 tasks (billed annually) | Core: $12/mo for 10k credits · unlimited active scenarios · 40-min max run |
| Next tiers | Pro $49 / Team $69 per mo at 2,000 tasks; Pro $129 / Team $169 at 10,000 (annual) | Pro $21/mo · Teams $38/mo (10k credits) |
| Apps | 10,000+ | 3,000+ |
Zapier figures per Zapier pricing, Sept 2026 (zapier.com/pricing, zapier.com/apps). Make figures per Make pricing, Sept 2026 (make.com/en/pricing, integrations). Webhook timeouts on Zapier: see Zapier task failed webhook timeout guide.
I'm PJ — I'm in Encinitas, North County San Diego, and I've set up automations in both tools for clients from solo consultants to small ops teams. This is the honest breakdown. Stuck on a Zapier webhook timeout instead? See the webhook timeout fix guide.
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| Feature | Zapier | Make | Winner |
|---|---|---|---|
| Free plan | 100 tasks/mo | 1,000 credits/mo | Make |
| Paid starting price | $19.99/mo (750 tasks, billed annually) | $12/mo (10,000 credits) | Make |
| Ease of use | Very easy — linear steps | Moderate — visual canvas | Zapier |
| App integrations | 10,000+ | 3,000+ | Zapier |
| Run-time / webhook limits | Webhooks need a paid plan; timeout: see vendor (our fix guide) | Max scenario run: 5 min (Free), 40 min (Core) | — |
| Complex multi-step logic | Good | Excellent | Make |
| AI API calls (Claude, OpenAI) | Limited add-on | Native HTTP module | Make |
| Speed to first automation | 15–30 min | 1–2 hours | Zapier |
Yes on list price. Make's paid plans start at $12/mo for 10,000 credits (per Make pricing, Sept 2026); Zapier's Professional plan starts at $19.99/mo for 750 tasks, billed annually (per Zapier pricing, Sept 2026). The units differ, though: Make counts every module action as a credit, while Zapier counts only successfully completed actions as tasks (triggers don't use tasks), so compare using your own workflow step counts.
Zapier counts a task whenever it successfully completes a unit of work; failed actions, triggers, polling and built-in tools don't count (per Zapier pricing, Sept 2026). Make counts each module action in a scenario, such as adding a Google Sheets row or fetching Gmail data, as one credit (per Make pricing, Sept 2026). Make used to call these 'operations'.
Zapier Free: 100 tasks/mo, unlimited two-step Zaps, no premium apps and no webhooks (per Zapier pricing, Sept 2026). Make Free: 1,000 credits/mo, up to 2 active scenarios, a 15-minute minimum interval between runs and a 5-minute maximum scenario execution time (per Make pricing, Sept 2026).
Pick Zapier if the team is non-technical and wants the widest app coverage (Zapier lists 10,000+ apps vs Make's 3,000+). Pick Make if you run high volume, need branching or loops, or call AI and custom APIs, since it gives far more credits per dollar. For Zapier webhook timeout problems specifically, see our Zapier task failed webhook timeout guide.
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