
Medicare Open Enrollment opens Thursday, October 15 (9 days from now) and runs to December 7. It's also when the calls start. Medicare's own rule of thumb: "Medicare will never call you to sell you anything or visit you at your home." If a call asks for your Medicare Number, money, or threatens your benefits, hang up and call 1-800-MEDICARE yourself. Caller ID can be faked, so it can say "Medicare" and still be a scam.
The San Diego District Attorney says the County's seniors were scammed out of more than $130 million in a single year. Its campaign line works on any call: Stop. Hang up. Tell someone.
The red flags: what a real plan or agent can't do
- Come to your home uninvited, or leave flyers at the door.
- Call you, unless you're already a member of the plan or you gave permission. No cold calls, robocalls, texts, voicemails or social media messages.
- Walk up to you in a parking lot, hallway or lobby to pitch a plan.
- Offer cash, or a gift worth more than $15, to join.
- Ask you to pay over the phone or online. The plan has to send a bill.
- Sell you something that isn't health coverage, like an annuity or life insurance.
- Pitch a plan in the exam room, a hospital room or at the pharmacy counter, or market or enroll you during an educational event like a health fair.
- Say "you have to join this plan or you won't have coverage next year." If you change nothing, CMS says you don't need to re-enroll to keep your coverage.
New this year: the old rule that made an agent wait 48 hours between your signed appointment form and the sales meeting ended June 1, 2026, and a sales pitch can now follow right after a "free seminar" as long as they announce it and give you the chance to leave. Take the chance: you can always walk out and call HICAP. The 48-hour rule change, explained.
Fraud losses reported by people 60+
National figures from the FTC's Protecting Older Consumers report (December 2025): "about $1.9 billion" in 2023 and "nearly $2.4 billion" in 2024. The FTC says Medicare is one of the names scam callers most often use.
The scams named by Medicare, the FTC and the Inspector General
- "You need a new card." They ask for your Medicare, bank or card number. Real Medicare cards are free and mailed automatically.
- Free cheek swabs or genetic tests, by phone, at booths and health fairs or at the door. If Medicare denies the claim, you could owe the whole cost, possibly thousands of dollars.
- A free brace "billed to Medicare." Hang up.
- Medical equipment you didn't order. Don't accept it unless your doctor ordered it; refuse the delivery or send it back.
- Remote monitoring sign-ups for devices you don't need.
- Hospice "sign-ups" from someone who calls or comes to the house asking to confirm your Medicare Number.
- Look-alike websites and search ads made to look like Medicare.gov. Type the address yourself.
- A drug plan Medicare never approved, or a bill for a visit or supply you never got.
Already gave out a number?
- Call 1-800-MEDICARE and tell them someone may be using your Medicare Number.
- If it was personal or bank information, report it at IdentityTheft.gov for a recovery plan, and to the FTC at ReportFraud.ftc.gov.
- On Original Medicare? Set up a Medicare.gov account to see claims as soon as they're processed. Anything you don't recognize, report.
Where to report in San Diego
| What happened | Call |
|---|---|
| Medicare (any scam call, a number you shared, a bill for something you never got) | 1-800-MEDICARE (1-800-633-4227) |
| California Senior Medicare Patrol (scams and suspicious charges; in-state) | 855-613-7080 |
| Medicare Advantage or drug plan fraud (I-MEDIC) | 1-877-772-3379 |
| HHS Office of Inspector General hotline | 1-800-HHS-TIPS (1-800-447-8477) |
| A pushy or lying agent, or a Medigap problem (California Department of Insurance) | 800-927-4357 |
| Elder abuse or a parent being taken advantage of (San Diego County Adult Protective Services, 24/7) | 800-339-4661 |
Also: the FTC at ReportFraud.ftc.gov. For elder abuse, the District Attorney says to call Adult Protective Services first.
Free help that isn't selling anything
HICAP is California's free, confidential Medicare counseling. In San Diego it's run by Elder Law & Advocacy, which says it does "not sell, endorse, or promote commercial insurance products or services." Counselors compare Medigap, drug and Medicare Advantage plans and help appeal denied claims. Call 1-800-434-0222. California has 7,243,867 people on Medicare and 394 Medicare Advantage plans for 2027 (down from 402), so a second opinion is worth the call. Dates and plan help: Medicare Open Enrollment in San Diego · paying a lot for drugs: Medicare Extra Help.
For a parent: the scam-proof setup, with PJ
One visit: PJ sets up the Medicare.gov account so claims can be checked, turns on call screening on the phone, puts the real numbers (Medicare, HICAP, the doctor, you) on the fridge, and books the free HICAP appointment if a plan change is on the table. He doesn't sell insurance or give plan advice; HICAP does that. Plans start as low as $25. Text PJ · senior benefits checkup
Sources: Medicare.gov, reporting fraud, plan marketing rules, your Medicare card; 42 CFR 422.2264; Federal Register, 2027 Medicare Advantage and Part D final rule; CMS, Open Enrollment release and 2027 state fact sheets; FTC, Open Enrollment scams, look-alike sites, Medicare fraud; HHS OIG, genetic tests, braces, equipment, remote monitoring; Senior Medicare Patrol; California Department of Insurance; California Department of Aging, HICAP; San Diego District Attorney; County Adult Protective Services. Checked October 6, 2026.
Need a human?
This page is built every morning from public data by SideGuy, run by PJ, a local in Solana Beach. If something looks off, or you want a hand with your plans, text PJ at 858-461-8054. A real person answers.
Local help, free to read: make your fix plan · senior benefits checkup · lower your SDG&E bill · Medicare Extra Help · the next 90 days. Plans start as low as $25.
Questions people ask
Does Medicare call people about their benefits?
Medicare says it will never call you to sell you anything or visit you at your home, and won't call uninvited asking for personal information. If someone does, hang up and call 1-800-MEDICARE (1-800-633-4227).
Can a Medicare agent call me or come to my house?
Not unless you're already a member of their plan or gave permission. Federal rules ban door-to-door sales, cold calls, robocalls, texts and social media messages to sell Medicare plans.
Is the 48-hour rule for Medicare agents still in effect?
No. The 48-hour wait between a signed Scope of Appointment and the sales meeting ended June 1, 2026, under CMS's 2027 Medicare Advantage and Part D rule.
Where do I report a Medicare scam in California?
1-800-MEDICARE, or the California Senior Medicare Patrol at 855-613-7080. For a Medicare Advantage or drug plan, I-MEDIC at 1-877-772-3379. Elder abuse in San Diego County: Adult Protective Services, 800-339-4661, 24/7.
Where can I get free, unbiased Medicare help in San Diego?
HICAP, run in San Diego by Elder Law & Advocacy: 1-800-434-0222. It's free and doesn't sell insurance.
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